1. What does Valerie by Asma Tariq offer?
Valerie offers contemporary women’s wear, from everyday solids and statement prints to silk and hand-embellished velvet pieces, designed with thoughtful details and modern silhouettes.
2. How do I choose the right size?
Please refer to our size chart before placing your order. Check the product description for the article’s fit and length. If you need help choosing a size, contact us before ordering.
3. What is included with my order?
Each product description specifies whether the article is a single piece, two-piece, or three-piece outfit. Accessories shown in styling images are included only when mentioned.
4. Will the colour look exactly like the photographs?
We aim to represent every article accurately. Slight colour differences may occur due to photography, lighting, and your screen settings.
5. Do you offer custom sizing or changes?
For custom sizing, length adjustments, or design requests, please contact us before placing your order. Availability, additional charges, and processing time will be confirmed for your chosen article.
6. How should I care for my outfit?
Always follow the care label supplied with your garment. For washable polyester and printed pieces, use a gentle cycle at 30°C with mild detergent. Do not bleach, and dry in the shade. Silk, velvet, and hand-embellished luxury pieces should be professionally dry-cleaned and must not be machine-washed. Avoid ironing directly over embellishments.
7. How long will my order take?
Ready-to-wear orders are dispatched within 2 days. Custom and made-to-order pieces require 12 to 13. Delivery time depends on your location.
8. Which payment methods do you accept?
We accept online payment other available options are displayed at checkout.
9. What is your exchange or return policy?
Please review our Returns & Exchanges page before ordering. Eligible requests must be submitted within 7 days of delivery and must meet the conditions stated in our policy.
10. What if I receive an incorrect or damaged article?
Please contact us promptly with your order number and clear photographs of the article and the issue so we can review it and assist you.
11. How can I contact Valerie?
For order enquiries, sizing assistance, or product details, reach us through Help center what's app 03077257733 .